ABOUT OUR COMPANY
Fern And Sia believes that by concentrating in various projects, we can deliver most of the needs of our customer and superior quality excellence in our offerings. The company’s emphasis will be on providing a complete range of specialized services based on having a thorough knowledge and understanding of the industry and of the equipment on the present market segment. With highly experienced and well-informed stuff within our management team and our expertise in the engineering industry, we can provide a service far beyond that of competitive business.
CODE OF CONDUCT
Fern And Sia is dedicated to building long-term relationships with customers through quality services and customer support. Values its association with its clients as well as its suppliers and associates and aims to maintain standards, which satisfy the requirements of all customers. The company’s main business values are as follows:
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Client satisfaction
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Superior service
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Integrity
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Innovation
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Working hard, but efficiently and effectively
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Be proud and enjoy what we do.
OBJECTIVES
We commit to return to investment, which will result in viable business by pursing the following:
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Conforming to expectation of our customer, targeting zero complaints.
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On time delivery.
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Achieving a customer satisfaction level that becomes to be benchmark against in the industry.
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Continuous improvement of all Quality Management System business process.
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Embracing change and improvements.
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Maintain QMS records.
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Taking appropriate actions with respect to:
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Corrective Action
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Preventive Action
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Remedial Action
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Risk Management
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SOCIAL RESPONSIBILITY PROGRAM
Our management and staff are further committed to uplifting the poor and disadvantaged group and to initiate a BEE program by initiating a special development program to develop people and train them to become independent.
Our company has incorporated a program whereby a percentage of its profits is awarded to social responsibility. This provides funds to non-profit organizations such as homes for underprivileged children and churches in particular.
EMPLOYMENT OF CASUAL LABOUR
To Utilize Local Casual Labour from the disadvantaged areas. Train and Develop potential workers/persons previously regarded as disadvantaged for further employment.
Business Values
To achieve our Vision and Mission, we at Fern And Sia pledge to conduct ourselves and execute our duties by:
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Striving to achieve customer service as our Company’s overriding philosophy.
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Compile with all prescribed legislation, By-laws, and regulations of South Africa.
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Adopting zero tolerance for fraud, theft, misconduct, safety violation or any other form of unethical behavior amongst our colleagues, customers, employees, sub-contractors and suppliers.
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Creating and maintaining a safe and productive working environment, taking special cognizance of SHE provisions of the OHS (Occupational Health and Safety Act).
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Displaying a professional, committed, transparent and honest approach, while applying sound judgement and objectivity in all our services.
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Applying an unquestionable level of integrity and sincerity.
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Diligently avoiding being compromised through conflict of interest.
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Continuously seeking an unparalleled level of teamwork and co-operation in achievement of our objectives.
Business Values
To achieve our Vision and Mission, we at Fern And Sia pledge to conduct ourselves and execute our duties by:
-
Striving to achieve customer service as our Company’s overriding philosophy.
-
Compile with all prescribed legislation, By-laws, and regulations of South Africa.
-
Adopting zero tolerance for fraud, theft, misconduct, safety violation or any other form of unethical behavior amongst our colleagues, customers, employees, sub-contractors and suppliers.
-
Creating and maintaining a safe and productive working environment, taking special cognizance of SHE provisions of the OHS (Occupational Health and Safety Act).
-
Displaying a professional, committed, transparent and honest approach, while applying sound judgement and objectivity in all our services.
-
Applying an unquestionable level of integrity and sincerity.
-
Diligently avoiding being compromised through conflict of interest.
-
Continuously seeking an unparalleled level of teamwork and co-operation in achievement of our objectives.
Business Values To achieve our Vision and Mission, we at Fern And Sia pledge to conduct ourselves and execute our duties by: Striving to achieve customer service as our Company’s overriding philosophy. Compile with all prescribed legislation, By-laws, and regulations of South Africa. Adopting zero tolerance for fraud, theft, misconduct, safety violation or any other form of unethical behavior amongst our colleagues, customers, employees, sub-contractors and suppliers. Creating and maintaining a safe and productive working environment, taking special cognizance of SHE provisions of the OHS (Occupational Health and Safety Act). Displaying a professional, committed, transparent and honest approach, while applying sound judgement and objectivity in all our services. Applying an unquestionable level of integrity and sincerity. Diligently avoiding being compromised through conflict of interest. Continuously seeking an unparalleled level of teamwork and co-operation in achievement of our objectives.
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OUR CLIENTS
We Believe Every Client Is a Valuable Long-Term Partner
